Jens Riegelsberger is a UX Director at Google and manages UX teams for Search, Maps, and User Accounts, as well as Google's UXR infrastructure team. He received his Ph.D. in Human Computer Interaction from University College London and was deputy editor of IJHCS. Before joining Google, Jens worked at UX consultancy LBi and taught as a guest professor at the University of the Arts in Berlin; prior work experiences include Microsoft Research, Amazon, and Apple.