AI

Coached Conversational Preference Elicitation: A Case Study in Understanding Movie Preferences

Abstract

Conversational recommendation has recently attracted significant attention. As systems must understand users' preferences, training them has called for conversational corpora, typically derived from task-oriented conversations. We observe that such corpora often do not reflect how people naturally describe preferences.

We present a new approach to obtaining user preferences in dialogue: Coached Conversational Preference Elicitation. It allows collection of natural yet structured conversational preferences. Studying the dialogues in one domain, we present a brief quantitative analysis of how people describe movie preferences at scale. Demonstrating the methodology, we release the CCPE-M dataset to the community with over 500 movie preference dialogues expressing over 10,000 preferences.